Return & Refund Policy

RETURN & REFUND POLICY

1. Return Period
Customers have the right to request a return within 14 days of receiving their order.

2. Eligibility for Returns
To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in its original packaging

  • Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

3. Return Process
To initiate a return, please contact us at:
contact@gardenhomespace.com

Please include your order number and the reason for your return.

Once your request is approved, we will provide you with return instructions.

4. Return Shipping Costs
Customers are responsible for the cost of return shipping unless the item received is defective or incorrect.

Shipping costs are non-refundable.

5. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5 to 10 business days.

6. Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the item.

We will offer a replacement or a full refund at no additional cost.

7. Non-Returnable Items
Certain items may not be eligible for return, including:

  • Perishable goods

  • Personalized or custom-made items

  • Hygiene-related products (if opened)

8. Late or Missing Refunds
If you haven’t received your refund yet:

9. Contact
For any questions regarding returns and refunds, please contact us at:

contact@gardenhomespace.com