Shipping Policy
SHIPPING POLICY
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been successfully placed, followed by a shipping confirmation with tracking information once your order has been dispatched.
2. Shipping Times
Estimated delivery times depend on your location:
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United Kingdom: 5 to 10 business days
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Europe: 5 to 12 business days
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International: 7 to 15 business days
Please note that these are estimated delivery times and may vary due to external factors such as customs delays or carrier issues.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method.
Free shipping may be offered on selected products or promotions.
4. Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
Please allow a few days for the tracking information to become active.
5. Delays
While we strive to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control (such as logistics disruptions or customs clearance).
Gardensupplylab is not responsible for such delays but will assist you in tracking your order when needed.
6. Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact your local carrier first.
If the issue persists, contact us at contact@gardenhomespaceb.com and we will do our best to assist you.
8. Contact
For any questions regarding shipping, please contact us at:
Email: contact@gardenhomespace.com